Terms and Conditions

By booking with Green Days Golf Holidays your contract is with Green Days Golf Holidays Limited, company number 09515684, your contract is subject to the following terms and conditions. Please read them carefully as you will be bound by them. All of our golf breaks are financially protected.

1. Website Accuracy
Although all reasonable efforts have been made to ensure the accuracy of the information (including prices) on our website, in our email newsletters and quotes, regrettably changes and errors occasionally occur. We do however reserve the right to increase or decrease the web prices at any time and will always confirm the details of your chosen break (including the price) at the time of booking
2. Payment Terms
A deposit of £35 per person at time of booking is required to secure your booking, group bookings of 8 or more require a one off payment deposit of £200. The remaining balance is required 2 calendar months before your travel date. On receipt of your deposit we will forward a receipt and a confirmation invoice showing the balance due and the date by which your final settlement must reach us. All bookings made within 2 calendar months of the departure date must be paid for in full on booking. Should the final payment not reach us by the date stated on the invoice we reserve the right to consider the holiday cancelled and the relevant cancellation charges would apply. 
3. Payment Methods
Green Days Golf Holidays Limited accepts the following forms of payment:
Debit Cards – due to bank charges we often have to levy a 2% handling charge for each payment made by these means, this can sometimes be waived dependant on the booking.  
Credit Cards - we levy a 2% handling charge for each payment made by these means 
American Express - all payments made by American Express levy a 3% handling charge.

Bank Transfers – preferred method and accepted for holiday balance payments.

Personal and Company Cheques - made payable to "Green Days Golf Holidays Limited" received no later than 60 days before travel date.
4. Financial Protection
All monies paid to Green Days Golf Holidays Limited are protected. Green Days Golf Holidays Limited are fully compliant with The Package Travel, Package Holidays and Package Tours Regulations 1992, and meet in full the requirements to provide you with financial protection in the unlikely event of our insolvency
5. Cancellation
Cancellation must be confirmed in writing. Bookings cancelled more than 60 days before departure will result in loss of deposit. Where there are free places involved, e.g. 1 free in 16, there are times when a reduction in numbers will not mean a reduction in overall holiday price. 
Amount of cancellation fee 
60+ days = Loss of deposit
29 - 59 days = 50%
0 - 28 days = 100% 
6. Amendments Made By You
Should you wish to make a change to a booking the group leader must notify us in writing. Any changes to a booking may incur an additional fee, if any additional charges are subsequently made by the hotel, golf course and are subject to availability. Any changes made within 60 days may be treated as a cancellation and the above charges may apply. 
7. Amendments Made By Us
Occasionally, we have to make changes to, and correct errors on our website both before and after bookings have been confirmed, as well as cancel confirmed bookings. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. Once informed of any change you then have the choice of either: accepting the changed arrangement as notified to you, purchasing another available holiday from Green Days Golf Holidays or cancelling your holiday, which may incur some charges.
8. During Your Stay
Occasionally, a hotel with multiple restaurants and eateries will accommodate guests and groups with a private dining room or an alternative onsite restaurant to the restaurant included in the package.
We cannot accept any responsibility in any ruling by the hotel/golf course if you or any of your group is unable to play due to inappropriate attire.
Knowledge of golf etiquette and the rules of golf are expected by all members of your group. Some golf courses will require handicap certificates before accepting visitors, which we will try to advise you of at the time of booking.
Golf courses reserve the right to alter confirmed tee times. If this occurs we will try to find a suitable alternative, this does not entitle you to cancel other parts of your break as a result. Please also be aware at peak times some golf courses may pair you up with other golfers, this is a standard and accepted practice.
The condition of golf courses varies throughout the year. General golf course maintenance on tee boxes, fairways and greens are an essential feature of golf course preparation. Green Days Golf holidays cannot be held responsible for the impact of such work.
Throughout your booking you accept full liability for any damage or loss caused by you or any member of your group.
Golf played on temporary greens and tees implemented due to bad weather is considered to be an accepted part of playing golf and cannot lead to refunds of charges paid. Please note that trolley and buggy bans occur frequently when a course is wet. Each hotel and golf course sets its own “Bad Weather Policy”. All decisions regarding green fee vouchers are solely at the discretion of the hotel and golf course and are final. We cannot be held responsible should inclement weather prevail and interrupt your play in any way.
The descriptions of the hotels and golf courses and other aspects of the holidays are based on opinions gained on site visits and on the opinions of hotels themselves.
After registration, on arrival at your accommodation, you will be allocated a room. It is your responsibility to verify the check-in and check-out times directly with your accommodation supplier.
9. Special Requests
If you have any special requests (for example dietary requirements, cots or room location), please let us know at the time of booking. We will pass on all such requests to the supplier but we do not guarantee that they will be met and we will have no liability to you if they are not.
10. Our Liability To You
As per our Professional Indemnity and Tour operator Liability Insurance. 
11. Complaints
Should you have a complaint, you must discuss and attempt to resolve it at the time with the hotel and/or, golf course. We are unable to consider complaints or claims for compensation if we have not been notified during your stay.  All complaints must be received in writing within 14 days of you departure from the hotel. Any assistance provided in resolving a complaint in relation to any Resort booking is provided on a goodwill basis and in our capacity as an agent.
12. Insurance
Green Days Golf Holidays strongly recommend you take out appropriate golfers insurance for your protection during your stay and cannot be held responsible for any accident occurring while playing golf, or taking part in any other sporting activity. It is essential that you have insurance with sufficient specific golf and sports cover to include public liability while playing. 
13. Force Majeure
In these booking conditions, "force majeure" means any event which we or the supplier could not, even with all due care, foresee or forestall. Such events may include, without limitation, war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire, epidemics and pandemics and all similar events outside our or our suppliers’ control.
14. Privacy Policy
We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with our privacy policy. We can provide a copy of our privacy policy upon request

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